Careers

JOB RESPONSIBILITIES

• Establish a sales plan and budget to reflect the company’s and the hotel’s goals and objectives.
• Develops sales budget to reflect the company’s and the hotel’s goals and objectives in maximizing revenue generation and profitability.
• Provide leadership in the areas of Sales and work closely with other department heads, managing and coordinating an efficient and effective sale and marketing plan for the hotel.
• Manage key accounts;
• Answer questions about clients’ accounts or products as the primary customer service contact;
• Responsible in handling calls, emails, and messages; answering customer queries, arranging delivery dates, and scheduling sales activities;
• Establishes the hotel’s rate structure in accordance with the company's policies and hotel’s objectives.
• Maintains and upgrades communication networks to ensure that the hotel is having a competitive advantage in information and sales leads. 
• Maintain databases from different companies within Calabarzon and other key areas as per market segment. Data should include contact details of key persons from companies, date of anniversary and name of employee. 
• Ensure the highest level of customer satisfaction by maintaining strong communication and delivering on service expectations;
• Resolve problems and handle complaints in a timely manner;
• Creates sales campaigns focused on communicating and nurturing relationships with clients and customers, and driving repeat sales. 
• Conduct telemarketing/sale calls as often as necessary;
• Prepares presentations for clients, tour operators and hotel associates, attends and participates in Sales events and activities to ensure productive connections.
• Analyses the sales results and recommends ways to improve or solve the problems.
• Furnishes sales monthly reports on a timely basis.
• Liaises with concerned departments to ensure that operations will deliver the best quality products and services to the clients. 
• Together with the Hotel Manager, meets regularly with hotel department heads/OPCOM Team to review sales efforts and provide feedback from customers.
• Performs other duties as assigned by the management and/or hotel manager.

ADMINISTRATIVE RESPONSIBILITIES

• Communicates effectively with guests, subordinates, immediate supervisors and other section heads.
• Prepares Sales semi-annual business review report and Sales strategic plan;
• Attend industry conferences and events to network and gather information about the latest trends and strategies.
• Lead, mentor, and motivate the sales team to achieve individual and team sales goals.
• Manages time effectively by meeting deadlines on time.
• Completes the profit and capital expenditure budget effectively and timely. 
• Establishes two-way communication within and related departments.
• Attends daily briefing and departmental meetings as assigned by Hotel Manager and/or Management. 
• Manages time effectively by meeting deadlines on time.
• Identifies and solves problems in a professional manner.
• Assists others to ensure the operation is run smoothly and effectively.
• Monitors collection and receivables.
• Promotes hotel’s image and bring in businesses

ACCOUNTABILITIES

• Represents JET Hotel’s brand and its values at all times; delivers exceptional guest experience and promotes genuine hospitality and to establish JET HOTEL as a top-of-mind venue for functions, events, and accommodations.

JOB REQUIREMENTS

• Bachelor’s degree in Business, Hospitality Management, Marketing, or a related field.
• Minimum 3-5 years of experience in hotel sales, with at least 2 years in a leadership role.
• Proven track record of achieving sales targets and leading successful sales team.
• Strong knowledge of local and international travel markets.
• Have excellent communication skills in written and spoken English
• Possesses professional disposition with excellent communication and interpersonal skills
• Flexible and results-oriented with strong organizational skills.
• Preferably knows how to drive 

JOB RESPONSIBILITIES

• Assists Sales Account Executive to establish sales plan and budget to reflect the company’s and the hotel’s goals and objectives.
• Responsible in handling calls, emails, and messages; answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events;
• Maintains and upgrades communication networks to ensure that the hotel is having a competitive advantage in information and sales leads. 
• Prepares presentations for clients, tour operators and hotel associates, attends and participates in Sales events and activities to ensure productive connections.
• Together with the Sales Account Executive, meets regularly with hotel department heads to review sales efforts and provide feedback from customers.
• Reports to Sales Account Executive and/or Hotel Manager on confirmed and anticipated bookings for forecasting purposes.
• Liaises with concerned departments to ensure that operations will deliver the best quality products to the clients. 
• Update Company Database;
• Maintain databases form different companies within Calabarzon and other key areas as per market segment. Data should include contact details of key persons from companies, date of anniversary and name of employee. 
• Do the summary of feedback from Room, Banquet, Hub and Spoke, Sky Hub including all email feedback.
• Assist in preparing reports regarding function survey, sales, reports, institutional accounts, sales, calls, etc.
• Assists with a variety of sales activities including meeting scheduling with clients and customer service regarding products and pricing.
• Assists in making the Banquet Event Order (BEO);
• Assist in the preparation and organizing of promotional material or events;
• Provide additional sales presentation help when needed by collaborating with other departments within the company.
• Ensuring sales department are fully equipped with sales-support materials like brochures, sales kit and packages flyers;
• Doing sales calls and telemarketing as often as necessary;
• Providing after-sales services to guests/customers;
• Performs other duties as assigned by the Sales Account Executive, Hotel Manager and/or Management.

JOB REQUIREMENTS

• Bachelor’s degree in Business, Hospitality Management, Marketing, or a related field.
• Minimum 2-3 years of experience in hotel sales;
• Strong knowledge of local and international travel markets.
• Have excellent communication skills in written and spoken English
• Possesses professional disposition with excellent communication and interpersonal skills
• Flexible and results-oriented with strong organizational skills.

ADMINISTRATIVE RESPONSIBILITIES

• Communicates effectively with guests, subordinates, immediate supervisors and other section heads.
• Attend industry conferences and events to network and gather information about the latest trends and strategies.
• Manages time effectively by meeting deadlines on time.
• Establishes two-way communication within and related departments.
• Attends daily briefing and departmental meetings as assigned by Sales Account Executive and/or Hotel Manager.
• Identifies and solves problems in a professional manner.
• Assists others to ensure the operation is run smoothly and effectively.
• Promotes hotel’s image and bring in businesses

JOB RESPONSIBILITIES

1. Food Preparation and Cooking:

• Prepare and cook menu items according to standard recipes and plate presentations.
• Set up and stock a specific station (e.g., grill, sauté, fry) with all necessary mis en place (ingredients, tools, equipment) for service.
• Follow proper cooking techniques and portion control guidelines.
• Monitor food quality during all phases of preparation and service.

2. Kitchen Operations and Maintenance:

• Ensure the cleanliness and organization of the station and all kitchen equipment.
• Assist with receiving and storing food deliveries, ensuring proper rotation (FIFO - First In, First Out).
• Monitor and record temperatures of food and equipment as required.
• Communicate with the head chef and other kitchen staff to ensure smooth service and address any issues.

3. Health and Safety:

• • Adhere to all food safety and sanitation regulations.
  • Properly handle and store food products to prevent cross-contamination.
  • Maintain a clean and safe work area to prevent accidents.

JOB DESCRIPTION

• Assists others to ensure the operation is run smoothly and effectively.
• Promotes hotel’s image and bring in businesses

JOB REQUIREMENTS

• Bachelor’s degree in Hospitality Management and Culinary.
• Preferably a resident of Lipa City, Batangas or nearby towns.

Qualifications and Skills

• Time Management: The ability to manage multiple tasks and prioritize work during busy periods.
• Experience: Previous experience as a line cook or in a similar culinary role is often required, but entry-level positions may be available.
• Culinary Knowledge: A solid understanding of cooking methods, kitchen equipment, and food safety principles.
• Physical Stamina: The ability to stand for long periods, lift heavy pots and pans (up to 50 lbs), and work in a fast-paced, hot environment.
• Teamwork and Communication: Strong communication skills and the ability to work effectively as part of a team.
• Time Management: The ability to manage multiple tasks and prioritize work during busy periods.
• Attention to Detail: Meticulous attention to detail to ensure food quality and presentation.

JOB RESPONSIBILITIES

• Acts as front or face of the hotel;
• Ensures a welcoming atmosphere; Customers are greeted warmly and checked- in efficiently;
• Provides customers with a first and last impression of the hotel and ensures that the guests have a wonderful stay bringing with them exceptional guest experience;
• Basically, accepts, confirms and records reservations, verifies and collects payments, issues room keys, controls guest access to safe deposit boxes, and contacts housekeeping or maintenance when a guest reports a problem;
• Acts as point of reference for guests who need assistance and information and attend to their needs and requirements;
• Posts charges to customers and handles card and cash transactions;
• Addresses customer concerns and complaints promptly and professionally;
• Performs basic filing, clerical, and bookkeeping duties, such as balancing accounts, conducting nightly financial audits and referring guests' feedback and complaints to the Operations Manager through the Head of Guest Services and/or Guest Services Associate;
• Prepares operational and financial records for the Head of Guest Services to review;
• Receives payment and issues official receipts to guests and remits sales daily to the Finance Dept. through the Guest Services Associate and Head of Guest Services; and,
• Performs other tasks that may be assigned by the Immediate Supervisor/Management