Careers

PRIMARY RESPONSIBILITIES

• Assists Sales Account Executive to establish sales plan and budget to reflect the company’s and the hotel’s goals and objectives.
• Responsible in handling calls, emails, and messages; answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events;
• Maintains and upgrades communication networks to ensure that the hotel is having a competitive advantage in information and sales leads. 
• Prepares presentations for clients, tour operators and hotel associates, attends and participates in Sales events and activities to ensure productive connections.
• Together with the Sales Account Executive, meets regularly with hotel department heads to review sales efforts and provide feedback from customers.
• Reports to Sales Account Executive and/or Hotel Manager on confirmed and anticipated bookings for forecasting purposes.
• Liaises with concerned departments to ensure that operations will deliver the best quality products to the clients. 
• Update Company Database;
• Maintain databases form different companies within Calabarzon and other key areas as per market segment. Data should include contact details of key persons from companies, date of anniversary and name of employee. 
• Do the summary of feedback from Room, Banquet, Hub and Spoke, Sky Hub including all email feedback.
• Assist in preparing reports regarding function survey, sales, reports, institutional accounts, sales, calls, etc.
• Assists with a variety of sales activities including meeting scheduling with clients and customer service regarding products and pricing.
• Assists in making the Banquet Event Order (BEO);
• Assist in the preparation and organizing of promotional material or events;
• Provide additional sales presentation help when needed by collaborating with other departments within the company.
• Ensuring sales department are fully equipped with sales-support materials like brochures, sales kit and packages flyers;
• Doing sales calls and telemarketing as often as necessary;
• Providing after-sales services to guests/customers;
• Performs other duties as assigned by the Sales Account Executive, Hotel Manager and/or Management.

ADMINISTRATIVE RESPONSIBILITIES

• Communicates effectively with guests, subordinates, immediate supervisors and other section heads.
• Attend industry conferences and events to network and gather information about the latest trends and strategies.
• Manages time effectively by meeting deadlines on time.
• Establishes two-way communication within and related departments.
• Attends daily briefing and departmental meetings as assigned by Sales Account Executive and/or Hotel Manager.
• Identifies and solves problems in a professional manner.
• Assists others to ensure the operation is run smoothly and effectively.
• Promotes hotel’s image and bring in businesses

RELATIONSHIPS

• Reports to Sales Account Executive, Hotel Manager and Managing Director and works closely with other department heads to ensure maximum guests’ satisfaction is delivered.
• Coordinates functions and activities with other departments in relation to the Sales affairs. Liaises with concerned departments to ensure that operations deliver the best quality product and service to our clients

ACCOUNTABILITIES

• Represents JET Hotel’s brand and its values at all times; delivers exceptional guest experience and promotes genuine hospitality and to establish JET HOTEL as a top-of-mind venue for functions, events, and accommodations.

JOB REQUIREMENTS

• Bachelor’s degree in Business, Hospitality Management, Marketing, or a related field.
• Minimum 2-3 years of experience in hotel sales;
• Strong knowledge of local and international travel markets.
• Have excellent communication skills in written and spoken English
• Possesses professional disposition with excellent communication and interpersonal skills
• Flexible and results-oriented with strong organizational skills.

DUTIES AND RESPONSIBILITIES

• Assists the General Services and Safety Supervisor in running the Unit which encompasses Engineering & Maintenance, Security Services, Pool and Grounds Maintenance;
• Performs, as necessary, technical and clerical services, equipment operation, basic maintenance and repair, materials handling, custodial services, logistical support, routine security and/or customer services, and/or other related duties in accordance with day-to-day requirements of the specified unit or department.
• Carries out various activities related to such areas as shipping and receiving, materials handling, warehousing and inventory control, and/or property management, as appropriate to the position;
• Trouble shoots or carries out routine repairs and preventive maintenance works;
• Conducting routine inspections of premises and equipment.
• Performing preventive maintenance
• Handling basic repair and maintenance
• Diagnosing mechanical issues and correcting them
• Repairing equipment or structures as necessary
• Perform any other related task that may be assigned from time to time.

QUALIFICATIONS:

• High school diploma or equivalent.
• Ability to perform routine maintenance tasks
• Attention to detail
• Effective time management skills

JOB RESPONSIBILITIES

• Welcome and acknowledge all guests according to company standards in a timely, friendly and efficient manner.
• Taking beverage orders and serving them to guests in a timely manner.
• Possibly and politely check identification of customers, if necessary, to verify they are of legal drinking age.
• Mix and garnish beverages according to recipe and portion control standards.
• Should be fully aware of the bar and lounge menu along with their prices and any applicable taxes.
• Take guest beverage or food orders and input them to the point-of-sale system.
• Ensuring that the bar and lounge stations are fully stocked, clean and tidy at all times.
• Ensure knowledge of menu and bar promotions and any special offers.
• Pick-up food orders from kitchen and communicate to the chef regarding any special preferences or allergy.
• Responsible in handling money, processing credit and debit cards, making change and processing gift certificates, cards and vouchers.
• Manages stock levels and makes supplies inventory;
• Act as an OIC when the F & B Supervisor is not present.
• Perform any other assigned duties and responsibilities as assigned or as requested by Supervisors/Management.

JOB DESCRIPTION

• Welcome and acknowledge all guests according to company standards in a timely, friendly and efficient manner.
• Taking beverage and food orders and serving them to guests on a timely manner.
• Check guests for proper identification and serve alcoholic beverages to guests in accordance with local and company laws and regulations.
• Mix and garnish beverages according to recipe and portion control standards.
• Preparing and serving beverages such as drip coffee, espresso-based drinks, tea and other specialty drinks;
• Promoting and recommending menu options to customers;
• Should be fully aware of the bar and lounge menu along with their prices and any applicable taxes.
• Take guest beverage or food orders and input them to the point-of-sale system.
• Ensuring that the bar and restaurant stations are fully stocked, clean and tidy at all times.
• Ensure knowledge of menu and bar and restaurant promotions and any special offers.
• Pick-up food orders from kitchen and communicate to the chef regarding any special preferences or allergy.
• Responsible in handling money, processing credit and debit cards, making change and processing gift certificates, cards and vouchers..
• Daily and Monthly Inventory 
• Cashiering
• Collaborate with the kitchen staff to ensure timely and accurate food preparation, monitor food presentation, and address any issues or concerns related to food quality or customer satisfaction.
• Perform any other assigned reasonable duties and responsibilities as assigned or as requested by Immediate Supervisors/Management.

SKILLS AND COMPETENCIES

• Verbal communication and knowledge of basic math and computer
• Customer service and interpersonal skills
• Patience, good teamwork and professionalism
• High energy; ability to be on feet for long hours
• Proper grooming and appearance standards
• Dependable and self-motivated
• Ability to multitask

JOB REQUIREMENTS

• At least 18 years of age
• At least 1 year of related solid work experience in the field
• Experience working in a restaurant will be an advantage
• Available to work on flexible hours
• Preferably a resident of Lipa, Batangas or nearby town